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Privacy Policy

Last updated: 31Dec, 2025

1. Who we are

This website is operated by panpanworksfacepaint, a UK-based sole trader providing face painting and children’s entertainment services.

Email: ron.lo.ying@gmail.com 
Location: United Kingdom

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2. What personal data we collect

We may collect and process the following personal information:
   •    Name of parent / guardian
   •    Email address
   •    Phone number
   •    Event details (date, location, type of event)
   •    Children’s age (if provided by parents)
   •    Photos taken at events (with consent)
   •    Website usage data via cookies (see Cookies section)

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3. How we collect your data

We collect data when you:
   •    Submit an enquiry or booking form on our website
   •    Contact us by email, phone, WhatsApp, or social media
   •    Book our services
   •    Give consent for photography
   •    Browse our website (via cookies and analytics)

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4. Why we collect your data

We collect your personal data to:
   •    Respond to enquiries and bookings
   •    Provide face painting services
   •    Communicate about your event
   •    Keep basic business records
   •    Improve our website and services
   •    Share our work (photos) for portfolio and marketing purposes only with consent

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5. Children’s data & photographs

We take children’s privacy very seriously.
   •    Photos of children are only taken and used with parent or legal guardian consent
   •    Consent may be given verbally, in writing, or via booking agreement
   •    Photos may be used on our website or social media for portfolio and promotional purposes
   •    Parents/guardians may withdraw consent at any time
   •    Upon request, photos will be removed promptly

To request removal of an image, please contact us at: [your email]

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6. Cookies & Google Analytics

This website uses cookies to improve user experience.

We use Google Analytics to understand how visitors use our site (e.g. pages visited, time spent). This data is:
   •    Anonymous
   •    Used only for statistical purposes
   •    Not used to personally identify you

You can disable cookies in your browser settings at any time.

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7. How we store and protect your data

We take reasonable steps to protect your personal data:
   •    Data is stored securely
   •    Access is limited to the business owner only
   •    We do not keep personal data longer than necessary

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8. Sharing your data

We do not sell or rent your data.

Your data may only be shared with:
   •    Website hosting providers
   •    Email or booking tools (if applicable)
   •    Legal or regulatory authorities if required by law

All third parties are required to respect your data privacy.

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9. Your rights under UK GDPR

You have the right to:
   •    Access the personal data we hold about you
   •    Request correction or deletion of your data
   •    Withdraw consent at any time
   •    Object to certain data processing

To exercise your rights, contact us at [your email].

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10. Changes to this Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page.

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11. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact: ron.lo.ying@gmail.com 

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